Frequently asked questions

• How long does it take to register an employee

  It only takes 3-5 mins per employee

• Do I have to pay to register my business

  Normally yes, but at the moment we are running a 100% discount promotion until the end of september for any business that registers with us so you save N3000

• Is there a limit to the number of employees that I can register?

  There is no limit. You can register as many employees as you wish

• Do you confirm the residences of employees as well

  Yes we do, please contact a customer information manager for more information

• How Do I Pay

  You can pay directly into our bank account or to a customer information manager

• Can I get my money back if I am not happy?

  Yes we offer a full money back guaranty please ask our customer information manager for details

• How long does it take to return my money to me if I am not happy?

  Please give us a maximum of 10 working days to process your request and return your money to you

• Am I going to have to register my employees myself ?

  No we take care of all of that for you. We come to your business, register your employees and add them to our database where you can access them online.

• Do I have to learn anything special to use your systems ?

  No its a simple web interface and we shall be happy to give you a demonstration to show you how easy it is

• Do you have a helpdesk?

  Yes we do. The number is 0802 831 2219 and its open from 9am to 5pm Monday to Friday. You can also reach us by sending an email to support@truehistory.com.ng

• Do I have to buy any equipment to use it?

  No you don't have to any equipment whatsoever. All you need is a computer or a mobile phone and you are good to go.

• If I have any questions or problems how do I reach you ?

  You can call us on 0802 831 2219 or send an email to support@truehistory.com.ng and a member of our staff will call you back immediately

• I have a lot of employees, do I get a discount ?

  Yes we offer discounts based on the amount of employees that you wish to register. Please call 0802 831 2219 to speak with a customer information manager

• What kind of employees can this be used for ?

  As long as a person is employed by your business it can be used to register them. From senior to junior staff our system is flexible.

• Are there benefits to my employees?

  Yes, your business is strongest when your employees are happy and motivated. Please call 0802 831 2219 or send an email to support@truehistory.com.ng so that a customer information manager can come in to explain all the benefits to you